The other side having to sign in
Asking a customer or an elderly relative to sign in with an account is not always easy. Support by code removes that step.
With TamDesk your customer gets support with a 9-digit code and no account, and you connect from a browser. Team roles, file sync and backup are in the same product. One computer is free for life; support by code is always free.
Chrome Remote Desktop does its job; the search usually starts from needs like these. Which one is yours?
Asking a customer or an elderly relative to sign in with an account is not always easy. Support by code removes that step.
With several technicians you want answers inside the product to who may connect to which computer, and who connected when.
Instead of separate programs for file sync, backup and in-office transfers, you want to solve them in the same product.
The technician connects from a browser and installs nothing on their own computer.
Your customer gets support without creating an account: they read out a 9-digit code, you enter it, and they give permission. The code is valid for 10 minutes and works once.
Invite your staff, give them a Support, Technical or Admin role and share your computers by group. There is no per-technician fee.
Only contacts you have approved can connect to a computer. Viewing, controlling and transferring files are separate permissions, and you can take back a permission at any moment.
Watch the screens of several computers live, side by side, on a single page.
Print a document from the remote computer on your own printer. The document travels encrypted.
Talk by voice and video during support. No separate meeting program needed.
Record the session and watch it later. The other side is clearly shown that recording is on.
Your computers back each other up; version history and a trash folder are built in, and deleted files are kept for 30 days.
When we say free, there is no fine print to hunt for. The rules are short and measurable.
You install nothing on your own computer. TamDesk is installed only on the computer you connect to.
TamDesk also lets your computers back each other up; version history and a recycle bin are ready.
It runs on Windows 10 and 11, macOS (Apple silicon Macs, macOS 14 or newer) and Linux (beta). On the connecting side the operating system does not matter; a current browser is enough.
Only qualitative rows that anyone can verify. Check figures and current terms on the vendors' own websites.
| Topic | Chrome Remote Desktop | TamDesk |
|---|---|---|
| The account remote access relies on | Used with a Google account (according to Google's current terms) | In support by code the customer opens no account; a TamDesk account is used for your own computers |
| What the product covers | Remote access through Chrome; see Google's website for details | Remote support, file sync and backup in one product |
| Team, roles and audit | See Google's website for details | Support, Technical and Admin roles; computer groups; audit log |
| Pricing | See the vendor's current page | No per-technician fee; more computers are priced per computer |
The Chrome Remote Desktop column summarizes the general approach the vendor publishes; see Google's website for current terms.
Sign up with your email address; once you verify it you are ready. No card details are asked for.
Generate a key in the portal, install TamDesk on the computer and enter the key. The machine connects to your account and you become its owner.
Download TamDeskPick the computer in the portal and connect. If someone is at the computer they give approval; compare the security code and begin.
No. In support by code the customer installs TamDesk with the “To get support” option, presses “Request support” and reads you the 9-digit code. No membership or password is needed; that person starts the connection and gives permission.
There is a single account: you invite your staff, give them a Support, Technical or Admin role and share your computers by group. There is no per-technician fee, and every connection is written to the audit log.
No. With the same app your computers back each other up; version history and a trash folder are built in, and deleted files are kept for 30 days. Computers on the same office network take files directly from one another.
One computer is free for life. Support given with a code or an instant support link is always free and unlimited; there is no per-technician fee and using it for work is allowed. More computers are priced per computer; see the Pricing section for current prices.
It runs on Windows 10 and 11, macOS (Apple-silicon Macs, macOS 14 or later) and Linux (beta). On the connecting side the operating system does not matter; an up-to-date browser is enough.
Create an account, install TamDesk on one computer, connect from your browser. One computer is free for life.
Other comparisons: TeamViewer alternative · AnyDesk alternative · RustDesk alternative · Free remote desktop software
Chrome Remote Desktop and Google are trademarks of Google LLC. TamDesk is not affiliated with Google.